Play for fun, not out of compulsion. Responsible gaming is part of Hay Sport's culture — we're always here to support you.
How Hay Sport keeps your gaming experience safe
Temporarily or permanently close your account whenever you need to. This responsible gaming tool on Hay Sport gives you full control.
Set daily, weekly, or monthly deposit limits. Once set, any changes will take effect after a 24-hour waiting period.
Decide how long you want to play before you start. When your time is up, you'll get an automatic notification and your session will end.
Once you've lost a set amount, no further bets can be placed — an easy way to keep your losses under control.
Hay Sport follows a strict age verification process. Users under 18 are not permitted to create an account.
If you're struggling with gaming, our expert team is here to help — directly and personally. You're not alone; Hay Sport is always by your side.
Ask yourself the questions below. If you answer yes to more than one, please reach out for our support.
Do you keep playing in an attempt to win back money you've lost?
Do you find yourself unable to stop gaming even when you want to?
Are you spending more time gaming at the expense of family or work responsibilities?
Are you borrowing money or dipping into savings to fund your gaming?
Do you feel restless or irritable when you're unable to game?
Are you hiding your gaming habits from the people close to you?
If 2 or more of your answers are "Yes," please reach out to our support team: support@haysport.app
Hay Sport gives you a set of practical tools to stay in control of your gaming:
Set your daily/weekly/monthly maximum deposit amount directly from Account Settings.
Take a break for anywhere between 24 hours and 30 days. During this time, your account will be automatically deactivated.
View your full betting and gaming history at any time. Keep track of what you're spending.
You can permanently close your account if you choose. This decision will be handled with respect.
Set your responsible gaming limits in just a few steps
Log in to your Hay Sport account and click the profile icon in the top right corner.
Select the "Account Settings" or "Responsible Gaming" option.
Deposit limit, session time, loss limit, or self-exclusion — choose whichever works for you.
Enter your preferred limit amount or time duration.
Save your changes. Limit decreases take effect immediately; increases require a 24-hour waiting period.
Hay Sport believes gaming is purely for entertainment — not a way to make a living. Playing responsibly means staying within your means, understanding the risks of losing, and keeping gaming as one part of your life, not all of it. As online gaming grows in popularity across Bangladesh, so does the importance of playing responsibly.
Many people think gaming is purely a matter of luck. But playing responsibly means asking yourself before every bet — would losing this money cause me a problem? If the answer is yes, it's better not to place that bet. At Hay Sport, we help you build that mindset.
Hay Sport strictly prohibits gaming by anyone under 18. Age is verified at registration, and if there is any doubt, identity documents are requested through our KYC process. If you have children at home, please:
The best way to game responsibly is to set limits before you start. With Hay Sport, you can set a deposit limit even before making your first deposit. Decide how much of your monthly budget you want to allocate for entertainment, and use that as your limit.
Remember — gaming on Hay Sport is meant to be enjoyable. If you start feeling stressed or anxious instead of having fun, that's your signal to take a break. Activate a cooling-off period — stepping away for a few days can help clear your head.
Gaming addiction is a real issue and nothing to be ashamed of. Asking for help is an act of courage. Contact the Hay Sport support team directly:
Our commitment: Any request for self-exclusion or support will be handled with complete confidentiality. We respect your decision.
As a licensed platform, Hay Sport strictly adheres to responsible gaming policies. Our staff receive regular training to identify signs of problematic gaming and provide support to users when needed. We believe that putting user well-being first is the foundation of any long-term relationship.
Responsible gaming isn't just a policy statement — it's part of Hay Sport's culture. Every feature we design is built around one question: is this good for the user? Our goal is to keep gaming enjoyable while minimizing harm.
Register at Hay Sport and enjoy Bangladesh's best betting experience with the help of our safe gaming tools.