Hay Sport Terms & Conditions

Welcome to Hay Sport. These Terms and Conditions ("Terms & Conditions") applies to the haysport.app website and all associated services. By registering or using our platform, you automatically agree to these Terms & Conditions — so please read each section carefully.

1. Account Registration & Eligibility

You must be at least 18 years of age to create an account on Hay Sport. Our services are strictly prohibited for minors. You are required to provide accurate, truthful, and complete information at the time of registration. Hay Sport reserves the right to close any account opened with false or incomplete information.

• Each individual is only One Account Only can be created.
• If two members of the same household access accounts from the same device or IP address, verification may be required.
• Completing the KYC (Know Your Customer) process is mandatory after registering an account.
• You are solely responsible for the security of your account.

2. Identity Verification (KYC)

Under hay sport's Terms & Conditions, all users are required to complete the identity verification process. This is an essential part of keeping our platform secure and preventing money laundering. The following documents may be required for KYC verification:

• Scanned copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method (bank card or mobile banking screenshot)

Large withdrawals may be restricted until KYC verification is complete. Hay Sport aims to process KYC within a maximum of 48 hours.

3. Deposits & Withdrawals

Specific terms and conditions apply to all deposits and withdrawals on hay sport. We support a range of popular payment methods including Mobile Pay, Nagad, and Rocket. Minimum and maximum transaction limits may vary by payment method.

• Minimum deposit amounts are determined by each individual payment method.
• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawals are generally processed through the same method used to make the original deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• If any suspicious transaction is identified, Hay Sport reserves the right to place a hold on withdrawals until an investigation is completed.

4. Bonuses & Promotional Offers

Hay Sport regularly offers a range of attractive bonuses and promotions. Each bonus, however, comes with its own specific terms and conditions that must be followed.

• Each bonus offer has its own Wagering Requirements varies. Make sure you understand it fully before claiming any bonus.
• Any attempt to claim bonuses using multiple accounts or false information will result in permanent account closure.
• Bonuses may only be applicable to specific games or markets.
• Bonus balance cannot be withdrawn before the wagering requirements have been met.
• Hay Sport reserves the right to modify or cancel any promotion at any time.

5. Betting Rules

Certain important rules apply when placing bets on Hay Sport. Once a bet is confirmed, it cannot be changed or cancelled — so please review all details carefully before placing your bet.

• Minimum and maximum stake limits apply to each bet and may vary depending on the market and event.
• If incorrect odds are displayed due to a technical error, Hay Sport reserves the right to void the affected bet.
• If an event is cancelled before the match begins, the bet stake will be refunded.
• If any event in a multi-event combo bet is cancelled, the payout will be calculated in accordance with the applicable rules.
• Bets may be suspended if match-fixing or any irregularity is suspected.

6. Responsible Gaming

Hay Sport believes betting is a form of entertainment, not a means to financial gain. We are committed to promoting responsible gaming, and this remains a core priority within our Terms and Conditions. If you feel that betting is having a negative impact on your life, please seek help immediately.

• You can set deposit limits, session limits, and self-exclusion on your account.
• The use of parental controls is recommended to prevent minors from accessing gaming content.
• To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

7. Account Closure & Restrictions

Hay Sport reserves the right to temporarily or permanently close any account without notice in the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Evidence of operating multiple accounts or misusing bonuses.
• Suspicion of money laundering or fraudulent activity.
• Use of a fake or false identity.
• Misconduct toward other users or staff members.

8. Privacy & Data Protection

Your personal information is of the utmost importance to us. Hay Sport uses your data solely for the purpose of providing our services and does not sell it to third parties. For more details, please see our Privacy Policy Read here.

9. Limitation of Liability

Hay Sport is not liable for any losses resulting from technical errors, internet disconnections, or third-party service failures. Betting inherently carries financial risk. You use this platform entirely at your own risk.

10. Governing Law & Dispute Resolution

These Terms and Conditions are governed in accordance with international gaming licensing authority guidelines. Should any dispute arise, please contact our customer support team in the first instance. If a resolution cannot be reached through discussion, the matter will be settled through independent arbitration.